Privacy policy
𝗣𝗥𝗜𝗩𝗔𝗖𝗬 𝗣𝗢𝗟𝗜𝗖𝗬
Last updated: October 4, 2026
Arena Born operates this online store and website, including the related information, content, features, tools, products, and services made available to you (collectively, the "Services").
Our store is powered by Shopify, which enables us to provide our Services and online shopping experience.
This Privacy Policy explains how Arena Born collects, uses, processes, and discloses your personal information when you visit our website, use our Services, make a purchase or other transaction, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how we collect, use, and disclose information as described below.
𝗣𝗘𝗥𝗦𝗢𝗡𝗔𝗟 𝗜𝗡𝗙𝗢𝗥𝗠𝗔𝗧𝗜𝗢𝗡 𝗪𝗘 𝗖𝗢𝗟𝗟𝗘𝗖𝗧 𝗢𝗥 𝗣𝗥𝗢𝗖𝗘𝗦𝗦
When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.
Personal information does not include information that has been collected anonymously or properly de-identified so that it cannot reasonably be associated with an individual.
Depending on how you interact with our Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:
• Contact information, including your name, billing address, shipping address, phone number, and email address.
• Payment and financial information, including payment method, payment confirmation, transaction details, and other information necessary to process your purchase. Payment information may be processed by Shopify and our authorized payment providers.
• Account information, including your username, password, preferences, settings, and other information associated with your customer account.
• Order and transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as information about previous transactions.
• Communications with us, including information you provide when contacting our customer support team or otherwise communicating with Arena Born.
• Device information, including information about your device, browser, network connection, IP address, and other online identifiers.
• Usage information, including information about how and when you access, browse, or interact with our website and Services.
𝗦𝗢𝗨𝗥𝗖𝗘𝗦 𝗢𝗙 𝗣𝗘𝗥𝗦𝗢𝗡𝗔𝗟 𝗜𝗡𝗙𝗢𝗥𝗠𝗔𝗧𝗜𝗢𝗡
We may collect personal information from several sources, including:
• Directly from you when you make a purchase, create an account, use our Services, contact us, or otherwise provide information to us.
• Automatically when you use our website or Services, including through your device, cookies, pixels, and similar technologies.
• From service providers that assist us with operating our business, processing payments, fulfilling orders, providing customer support, analyzing website activity, preventing fraud, and performing other business functions.
• From business partners, advertising partners, and other third parties where permitted by applicable law.
𝗛𝗢𝗪 𝗪𝗘 𝗨𝗦𝗘 𝗬𝗢𝗨𝗥 𝗣𝗘𝗥𝗦𝗢𝗡𝗔𝗟 𝗜𝗡𝗙𝗢𝗥𝗠𝗔𝗧𝗜𝗢𝗡
Depending on how you interact with Arena Born and our Services, we may use your personal information for the following purposes:
𝗣𝗿𝗼𝘃𝗶𝗱𝗶𝗻𝗴 𝗮𝗻𝗱 𝗜𝗺𝗽𝗿𝗼𝘃𝗶𝗻𝗴 𝗢𝘂𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀
We use personal information to provide and improve our Services, process payments, fulfill orders, arrange shipping, provide tracking information, process returns and exchanges, maintain customer accounts, remember preferences, provide product recommendations, and improve your shopping experience.
𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗔𝗱𝘃𝗲𝗿𝘁𝗶𝘀𝗶𝗻𝗴
Where permitted by applicable law, we may use personal information to send marketing or promotional communications by email, text message, or other channels.
We may also use information about your interactions with our store to provide relevant advertisements through advertising platforms and marketing partners.
𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗮𝗻𝗱 𝗙𝗿𝗮𝘂𝗱 𝗣𝗿𝗲𝘃𝗲𝗻𝘁𝗶𝗼𝗻
We may use personal information to authenticate accounts, maintain a secure shopping and payment experience, detect and investigate suspected fraudulent, illegal, malicious, or unauthorized activity, and protect Arena Born, our customers, and our Services.
If you create an account, you are responsible for keeping your login credentials secure and should not share your password or other access information with others.
𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗬𝗼𝘂
We use your information to communicate with you regarding orders, payments, shipping, tracking, customer support requests, returns, refunds, account activity, and other matters related to our Services.
𝗟𝗲𝗴𝗮𝗹 𝗮𝗻𝗱 𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘆 𝗣𝘂𝗿𝗽𝗼𝘀𝗲𝘀
We may use personal information when necessary to comply with applicable laws, regulations, legal processes, governmental requests, enforce our policies or agreements, resolve disputes, or protect our legal rights and the rights of others.
𝗛𝗢𝗪 𝗪𝗘 𝗗𝗜𝗦𝗖𝗟𝗢𝗦𝗘 𝗣𝗘𝗥𝗦𝗢𝗡𝗔𝗟 𝗜𝗡𝗙𝗢𝗥𝗠𝗔𝗧𝗜𝗢𝗡
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services.
This may include:
• Shopify and other technology providers that support our online store.
• Payment processors and financial service providers.
• Fulfillment partners, warehouses, shipping companies, and delivery providers.
• Customer service and technical support providers.
• Cloud storage, analytics, security, and fraud-prevention providers.
• Marketing and advertising partners where permitted by applicable law.
• Professional advisers and service providers assisting with legitimate business operations.
We may also disclose information when you request or authorize us to do so, such as when information must be provided to a shipping provider to deliver your order.
Personal information may also be disclosed when reasonably necessary to comply with applicable legal obligations, respond to lawful governmental requests, enforce our Terms of Service or other policies, prevent fraud, protect our rights, or protect the rights and safety of our customers and others.
Information may also be disclosed in connection with a business transaction such as a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction.
𝗥𝗘𝗟𝗔𝗧𝗜𝗢𝗡𝗦𝗛𝗜𝗣 𝗪𝗜𝗧𝗛 𝗦𝗛𝗢𝗣𝗜𝗙𝗬
Our store is hosted and powered by Shopify.
Shopify collects and processes certain personal information relating to your access to and use of our Services in order to provide and improve its platform and related services.
Information submitted through our store may be transmitted to Shopify and other authorized service providers, including providers located in countries other than the country in which you reside.
Shopify may also process information about your interactions with our store and other Shopify merchants to provide certain platform features, security services, analytics, personalization, and other functionality.
Shopify's processing of personal information is subject to its own privacy policies and applicable laws.
𝗖𝗢𝗢𝗞𝗜𝗘𝗦 𝗔𝗡𝗗 𝗦𝗜𝗠𝗜𝗟𝗔𝗥 𝗧𝗘𝗖𝗛𝗡𝗢𝗟𝗢𝗚𝗜𝗘𝗦
Arena Born, Shopify, and our authorized service providers may use cookies, pixels, and similar technologies to operate and improve our website.
These technologies may be used to:
• Remember your preferences;
• Keep products in your shopping cart;
• Understand how visitors interact with our website;
• Improve website performance;
• Measure marketing effectiveness;
• Help prevent fraud and unauthorized activity;
• Provide personalized content and advertising where permitted by applicable law.
Depending on your location, you may have the ability to manage certain cookie and advertising preferences through our website or your browser settings.
𝗧𝗛𝗜𝗥𝗗-𝗣𝗔𝗥𝗧𝗬 𝗪𝗘𝗕𝗦𝗜𝗧𝗘𝗦 𝗔𝗡𝗗 𝗟𝗜𝗡𝗞𝗦
Our Services may contain links to websites, social media platforms, applications, or other online services operated by third parties.
Arena Born does not control the privacy or security practices of third-party websites.
If you visit a third-party website through a link available on our Services, we recommend reviewing that third party's privacy policy and terms before providing personal information.
The inclusion of a third-party link on our website does not necessarily constitute an endorsement of that third party or its practices.
𝗖𝗛𝗜𝗟𝗗𝗥𝗘𝗡'𝗦 𝗣𝗥𝗜𝗩𝗔𝗖𝗬
Our Services are not intended for use by children under the age at which they can legally provide consent in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact us using the information provided at the end of this Privacy Policy.
𝗦𝗘𝗖𝗨𝗥𝗜𝗧𝗬 𝗔𝗡𝗗 𝗥𝗘𝗧𝗘𝗡𝗧𝗜𝗢𝗡 𝗢𝗙 𝗬𝗢𝗨𝗥 𝗜𝗡𝗙𝗢𝗥𝗠𝗔𝗧𝗜𝗢𝗡
We take reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary for purposes such as:
• Maintaining customer accounts;
• Processing and documenting transactions;
• Providing customer service;
• Fulfilling legal and regulatory obligations;
• Preventing fraud;
• Resolving disputes;
• Enforcing our agreements and policies.
Retention periods may vary depending on the type of information and applicable legal requirements.
𝗬𝗢𝗨𝗥 𝗣𝗥𝗜𝗩𝗔𝗖𝗬 𝗥𝗜𝗚𝗛𝗧𝗦
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These rights may include:
• Right to Access or Know – You may have the right to request information about the personal information we maintain about you.
• Right to Delete – You may have the right to request deletion of certain personal information.
• Right to Correct – You may have the right to request correction of inaccurate personal information.
• Right to Data Portability – You may have the right to receive a copy of certain personal information in a portable format.
• Right to Opt Out – Depending on your location, you may have the right to opt out of certain uses of personal information for targeted advertising, sale, or sharing as those terms are defined under applicable privacy laws.
These rights are not absolute and may apply only in certain circumstances.
We may also need to verify your identity before processing certain privacy requests, as permitted or required by applicable law.
We will not discriminate against you for exercising privacy rights provided by applicable law.
𝗠𝗔𝗥𝗞𝗘𝗧𝗜𝗡𝗚 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦
If you receive promotional emails from Arena Born, you may unsubscribe at any time by using the unsubscribe option included in those communications.
Even if you unsubscribe from promotional communications, we may continue sending non-promotional messages that are necessary to provide our Services, including communications regarding your orders, payments, shipping, account, customer service requests, or other transactions.
𝗜𝗡𝗧𝗘𝗥𝗡𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗗𝗔𝗧𝗔 𝗧𝗥𝗔𝗡𝗦𝗙𝗘𝗥𝗦
Because Arena Born uses Shopify and other international service providers, your personal information may be transferred, stored, or processed outside the country in which you reside.
Where required by applicable law, appropriate safeguards or recognized legal mechanisms may be used for international transfers of personal information.
𝗖𝗢𝗠𝗣𝗟𝗔𝗜𝗡𝗧𝗦
If you have a concern or complaint regarding how Arena Born handles your personal information, please contact us using the information provided below.
Depending on your location, you may also have the right to contact or submit a complaint to the appropriate data protection or privacy authority.
𝗖𝗛𝗔𝗡𝗚𝗘𝗦 𝗧𝗢 𝗧𝗛𝗜𝗦 𝗣𝗥𝗜𝗩𝗔𝗖𝗬 𝗣𝗢𝗟𝗜𝗖𝗬
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technologies, legal requirements, or other operational reasons.
When this Privacy Policy is updated, we may revise the "Last updated" date displayed at the beginning of this policy and provide additional notice where required by applicable law.
𝗖𝗢𝗡𝗧𝗔𝗖𝗧 𝗨𝗦
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right available to you, please contact us:
Arena Born
Email: support@arenaborn.com
Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States