Terms of service
𝗧𝗘𝗥𝗠𝗦 𝗢𝗙 𝗦𝗘𝗥𝗩𝗜𝗖𝗘
Last updated: October 24, 2026
Welcome to Arena Born.
These Terms of Service ("Terms") govern your access to and use of the Arena Born website, online store, products, services, features, and related content (collectively, the "Services").
Throughout these Terms, the terms "we," "us," and "our" refer to Arena Born.
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer and sell our products and Services to you.
By accessing our website, using our Services, or purchasing a product from Arena Born, you agree to be bound by these Terms, as well as any additional policies referenced on our website, including our Privacy Policy, Shipping Policy, and Refund, Return & Exchange Policy.
If you do not agree with these Terms, you should not use our Services.
𝟭. 𝗢𝗡𝗟𝗜𝗡𝗘 𝗦𝗧𝗢𝗥𝗘 𝗧𝗘𝗥𝗠𝗦
By using our Services, you confirm that you are legally permitted to enter into transactions in your jurisdiction or that you have obtained any consent required by applicable law.
You may not use our products or Services for any illegal, unauthorized, fraudulent, or abusive purpose.
You may not use our website in a manner that violates applicable laws or regulations.
You must not transmit viruses, malicious code, malware, or any other technology designed to damage, interfere with, or compromise our website, Services, systems, or other users.
A violation of these Terms may result in suspension or termination of your access to the Services.
𝟮. 𝗚𝗘𝗡𝗘𝗥𝗔𝗟 𝗖𝗢𝗡𝗗𝗜𝗧𝗜𝗢𝗡𝗦
We reserve the right to refuse or restrict service where reasonably necessary, subject to applicable law.
You understand that information you submit through the website may be transmitted through different networks and systems in order to operate our Services.
Payment information is handled through secure payment providers and may be subject to additional security and encryption measures.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or misuse any portion of our Services without prior written authorization from Arena Born, except where otherwise permitted by law.
𝟯. 𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗜𝗡𝗙𝗢𝗥𝗠𝗔𝗧𝗜𝗢𝗡
We make reasonable efforts to provide accurate product descriptions, images, sizing information, colors, specifications, versions, and other product details.
However, the appearance of colors and certain visual details may vary depending on your device, screen, lighting, or display settings.
Customers are responsible for reviewing all product information before completing a purchase, including:
• Product model;
• Team;
• Season;
• Size;
• Version;
• Color;
• Player selection;
• Name and number;
• Patches or badges;
• Other customization options.
Jersey sizing may differ from regular clothing sizes or sizing used by other brands.
Player Version jerseys may have a slimmer and more athletic fit than Fan/Replica versions.
Customers should carefully review the applicable size chart before placing an order.
𝟰. 𝗢𝗥𝗗𝗘𝗥𝗦
When you place an order through Arena Born, you are making an offer to purchase the products included in your order.
We reserve the right, where permitted by applicable law, to accept, reject, limit, or cancel an order for legitimate reasons, including:
• Product unavailability;
• Pricing or listing errors;
• Payment issues;
• Suspected fraud or unauthorized activity;
• Incorrect product information;
• Shipping restrictions;
• Technical errors;
• Other circumstances that prevent us from reasonably fulfilling the order.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded in accordance with our policies and applicable law.
We may contact you using the email address, phone number, or other contact information provided during checkout if additional information is required to process your order.
𝟱. 𝗔𝗖𝗖𝗨𝗥𝗔𝗖𝗬 𝗢𝗙 𝗕𝗜𝗟𝗟𝗜𝗡𝗚 𝗔𝗡𝗗 𝗦𝗛𝗜𝗣𝗣𝗜𝗡𝗚 𝗜𝗡𝗙𝗢𝗥𝗠𝗔𝗧𝗜𝗢𝗡
You agree to provide current, complete, and accurate information when making a purchase.
This includes:
• Full name;
• Billing information;
• Shipping address;
• Apartment, suite, or unit number, when applicable;
• City;
• State or province;
• ZIP or postal code;
• Country;
• Email address;
• Phone number;
• Payment information.
It is the customer's responsibility to verify that the shipping information is correct before completing the purchase.
Address changes cannot be guaranteed after an order has entered processing.
Arena Born is not responsible for delivery problems resulting from incorrect or incomplete information provided by the customer, except where otherwise required by applicable law.
𝟲. 𝗣𝗥𝗜𝗖𝗘𝗦 𝗔𝗡𝗗 𝗣𝗔𝗬𝗠𝗘𝗡𝗧
Product prices are displayed on our website and may change from time to time without prior notice.
The price applicable to your purchase will generally be the price displayed and confirmed at checkout at the time the order is placed, subject to correction of obvious errors where permitted by law.
Available payment methods may vary depending on the customer's location and the payment services available through our store.
By providing payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your purchase.
Transactions may be processed by Shopify Payments or other authorized payment providers.
Arena Born does not guarantee that every payment method will be available in every country or for every transaction.
𝟳. 𝗖𝗨𝗥𝗥𝗘𝗡𝗖𝗬 𝗔𝗡𝗗 𝗖𝗨𝗥𝗥𝗘𝗡𝗖𝗬 𝗖𝗢𝗡𝗩𝗘𝗥𝗦𝗜𝗢𝗡
Depending on your location and the settings available through our store, prices may be displayed in different currencies.
Currency conversions may be provided by Shopify, payment providers, financial institutions, or other third-party services.
Your bank, card issuer, or payment provider may apply its own exchange rate, international transaction fee, or other charges.
Arena Born does not control fees independently imposed by your bank or payment provider.
𝟴. 𝗣𝗥𝗢𝗖𝗘𝗦𝗦𝗜𝗡𝗚 𝗔𝗡𝗗 𝗦𝗛𝗜𝗣𝗣𝗜𝗡𝗚
After payment is successfully confirmed, orders generally require:
𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴 𝘁𝗶𝗺𝗲: 𝘂𝗽 𝘁𝗼 𝟯 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗱𝗮𝘆𝘀.
Once the order has been processed and dispatched, the customer will receive tracking information when available.
𝗘𝘀𝘁𝗶𝗺𝗮𝘁𝗲𝗱 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝘁𝗶𝗺𝗲 𝗮𝗳𝘁𝗲𝗿 𝘁𝗵𝗲 𝘁𝗿𝗮𝗰𝗸𝗶𝗻𝗴 𝗻𝘂𝗺𝗯𝗲𝗿 𝗶𝘀 𝗶𝘀𝘀𝘂𝗲𝗱:
• Standard Shipping (free): 8–15 business days;
• Express Shipping (price shown at checkout): 8–12 business days.
Business days do not include weekends or public holidays.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, inspections, weather conditions, local delivery disruptions, peak shopping periods, or other logistical circumstances.
Additional information regarding shipping and delivery is available in our Shipping Policy.
𝟵. 𝗖𝗨𝗦𝗧𝗢𝗠𝗜𝗭𝗘𝗗 𝗔𝗡𝗗 𝗣𝗘𝗥𝗦𝗢𝗡𝗔𝗟𝗜𝗭𝗘𝗗 𝗣𝗥𝗢𝗗𝗨𝗖𝗧𝗦
Some Arena Born products may be customized with names, numbers, players, patches, badges, printing, or other personalized details.
Customers are responsible for carefully reviewing all customization information before submitting an order.
Once production of a customized product has started, changes or cancellations may not be possible.
Errors made by the customer when entering or selecting customization information are not considered production errors.
Customized products may also be subject to specific return and exchange restrictions as described in our Refund, Return & Exchange Policy and as permitted by applicable law.
𝟭𝟬. 𝗥𝗘𝗧𝗨𝗥𝗡𝗦, 𝗘𝗫𝗖𝗛𝗔𝗡𝗚𝗘𝗦, 𝗥𝗘𝗙𝗨𝗡𝗗𝗦 𝗔𝗡𝗗 𝗚𝗨𝗔𝗥𝗔𝗡𝗧𝗘𝗘
Arena Born provides a 30-day guarantee from the date an order is confirmed as delivered, subject to the conditions described in our Refund, Return & Exchange Policy and applicable law.
Eligibility for returns, exchanges, replacements, store credit, partial refunds, or refunds depends on the circumstances of each request.
Products that are damaged, defective, incorrect, or affected by a fulfillment error will be reviewed according to our Refund, Return & Exchange Policy.
Customers should not return products without first contacting Arena Born and receiving return instructions.
For complete information, please review our Refund, Return & Exchange Policy.
𝟭𝟭. 𝗣𝗥𝗢𝗠𝗢𝗧𝗜𝗢𝗡𝗦 𝗔𝗡𝗗 𝗗𝗜𝗦𝗖𝗢𝗨𝗡𝗧𝗦
From time to time, Arena Born may offer promotions, discount codes, free products, bundles, or other special offers.
Promotions may be subject to additional conditions, eligibility requirements, expiration dates, product restrictions, or availability.
Unless otherwise stated, promotional offers cannot necessarily be combined.
Free promotional items generally do not have a separate refundable cash value.
If a return causes an order to no longer qualify for the original promotion, the refund may be recalculated based on the products retained by the customer, where permitted by applicable law.
Arena Born reserves the right to modify, suspend, or end promotions where permitted by law.
𝟭𝟮. 𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗔𝗩𝗔𝗜𝗟𝗔𝗕𝗜𝗟𝗜𝗧𝗬
Certain products may be available in limited quantities.
Product availability may change without notice.
We may limit quantities, discontinue products, modify product offerings, or restrict availability based on inventory, shipping destinations, operational requirements, or other legitimate business considerations.
If a purchased product becomes unavailable and we cannot reasonably fulfill the order, we will contact the customer and provide an appropriate resolution, which may include a refund for the unavailable product.
𝟭𝟯. 𝗧𝗛𝗜𝗥𝗗-𝗣𝗔𝗥𝗧𝗬 𝗦𝗘𝗥𝗩𝗜𝗖𝗘𝗦
Certain features of our Services may depend on third-party providers, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics services, and other technology providers.
Your use of certain third-party services may also be subject to the terms and privacy policies of those providers.
Arena Born is not responsible for the independent acts, omissions, policies, or services of third parties beyond the extent required by applicable law.
𝟭𝟰. 𝗧𝗛𝗜𝗥𝗗-𝗣𝗔𝗥𝗧𝗬 𝗟𝗜𝗡𝗞𝗦
Our website may contain links to websites, services, applications, or resources operated by third parties.
These third-party websites are not necessarily controlled by Arena Born.
We encourage customers to review the terms, policies, and privacy practices of third-party websites before providing personal information or completing transactions through those services.
𝟭𝟱. 𝗜𝗡𝗧𝗘𝗟𝗟𝗘𝗖𝗧𝗨𝗔𝗟 𝗣𝗥𝗢𝗣𝗘𝗥𝗧𝗬
Unless otherwise indicated, the Arena Born website and its original content, branding, layout, graphics, text, design elements, and other materials created or owned by Arena Born are protected by applicable intellectual property laws.
Third-party trademarks, team names, logos, player names, league names, and other intellectual property displayed in connection with products remain the property of their respective owners where applicable.
Nothing on our website grants users ownership of intellectual property belonging to Arena Born or any third party.
You may not reproduce, distribute, modify, commercially exploit, or otherwise misuse protected content from our website without appropriate authorization.
𝟭𝟲. 𝗣𝗥𝗢𝗛𝗜𝗕𝗜𝗧𝗘𝗗 𝗨𝗦𝗘𝗦
You may not use our website or Services:
• For unlawful or fraudulent purposes;
• To violate applicable laws or regulations;
• To infringe intellectual property rights;
• To submit false, misleading, or fraudulent information;
• To transmit malicious code, viruses, or harmful technologies;
• To interfere with the security or operation of our website;
• To collect information about other users without authorization;
• To attempt unauthorized access to accounts, systems, networks, or data;
• To use automated systems to abuse, overload, scrape, or interfere with our Services where prohibited;
• To engage in activity intended to circumvent fraud-prevention or security systems.
We may restrict or terminate access to the Services when we reasonably believe these Terms have been violated.
𝟭𝟳. 𝗨𝗦𝗘𝗥 𝗖𝗢𝗡𝗧𝗘𝗡𝗧, 𝗙𝗘𝗘𝗗𝗕𝗔𝗖𝗞 𝗔𝗡𝗗 𝗥𝗘𝗩𝗜𝗘𝗪𝗦
If you submit reviews, comments, feedback, photographs, suggestions, or other content to Arena Born, you represent that you have the right to provide that content.
You may not submit content that is unlawful, fraudulent, defamatory, malicious, infringing, or otherwise violates the rights of another person.
Where permitted by applicable law, you grant Arena Born permission to use content voluntarily submitted for purposes reasonably related to operating, improving, or promoting our Services, subject to applicable privacy laws.
𝟭𝟴. 𝗘𝗥𝗥𝗢𝗥𝗦, 𝗜𝗡𝗔𝗖𝗖𝗨𝗥𝗔𝗖𝗜𝗘𝗦 𝗔𝗡𝗗 𝗢𝗠𝗜𝗦𝗦𝗜𝗢𝗡𝗦
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.
Where permitted by applicable law, Arena Born reserves the right to correct errors or inaccuracies and update information.
If an error materially affects an order that has already been placed, we may contact the customer to provide information about the available options.
𝟭𝟵. 𝗗𝗜𝗦𝗖𝗟𝗔𝗜𝗠𝗘𝗥𝗦
We make reasonable efforts to maintain accurate, secure, and reliable Services.
However, except for warranties or rights that cannot legally be excluded, we do not guarantee that access to our website will always be uninterrupted, error-free, or completely secure.
Nothing in these Terms excludes or limits warranties, guarantees, consumer rights, or other protections that cannot legally be excluded or limited under applicable law.
𝟮𝟬. 𝗟𝗜𝗠𝗜𝗧𝗔𝗧𝗜𝗢𝗡 𝗢𝗙 𝗟𝗜𝗔𝗕𝗜𝗟𝗜𝗧𝗬
To the fullest extent permitted by applicable law, Arena Born will not be liable for indirect, incidental, special, consequential, or similar damages resulting from the use of our Services where such liability may lawfully be limited.
Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.
Your statutory consumer rights remain unaffected.
𝟮𝟭. 𝗜𝗡𝗗𝗘𝗠𝗡𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡
To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, or reasonable expenses resulting from your unlawful use of the Services or material violation of these Terms.
This provision does not apply where prohibited or limited by applicable consumer protection law.
𝟮𝟮. 𝗦𝗘𝗩𝗘𝗥𝗔𝗕𝗜𝗟𝗜𝗧𝗬
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The remaining provisions will continue in effect.
𝟮𝟯. 𝗖𝗛𝗔𝗡𝗚𝗘𝗦 𝗧𝗢 𝗧𝗛𝗘𝗦𝗘 𝗧𝗘𝗥𝗠𝗦
We may update these Terms from time to time to reflect changes to our Services, business practices, policies, technologies, or legal requirements.
The updated Terms will be posted on this website and the "Last updated" date may be revised accordingly.
Your continued use of our Services following an update will be subject to the updated Terms to the extent permitted by applicable law.
𝟮𝟰. 𝗚𝗢𝗩𝗘𝗥𝗡𝗜𝗡𝗚 𝗟𝗔𝗪
These Terms and your use of the Services will be governed by applicable law.
Nothing in these Terms is intended to deprive a consumer of mandatory protections or rights available under the laws applicable to them.
𝟮𝟱. 𝗘𝗡𝗧𝗜𝗥𝗘 𝗔𝗚𝗥𝗘𝗘𝗠𝗘𝗡𝗧
These Terms, together with the policies and other terms made available through our website, constitute the agreement between you and Arena Born regarding your use of the Services and purchases made through our store.
Failure by Arena Born to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
𝟮𝟲. 𝗖𝗢𝗡𝗧𝗔𝗖𝗧 𝗨𝗦
If you have questions about these Terms of Service, your order, or our Services, please contact us:
Arena Born
Email: support@arenaborn.com
Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States